Managing change effectively in an organisation is one of the biggest challenges every leader must embrace. What are the most important technology milestones for business change?
I certainly concur with the buy-in comment @Nicolette. The best piece of tech, poorly rolled out can be counterproductive. As with many things, communication and thinking through implementation is crucial to success.I think that one must be very careful in implementing new technology without first understanding the core issues or challenges that your business is facing. Measure twice cut once as the old saying goes. If you implement change and it back fires your team will be extremely negative the next time round. It is therefore very important to rather delay the implementation of change and get everyone's opinions and buy in as it may adjust the way you proceed.
Coming from a manufacturing background, I have often found that people look to new technology to solve a problem at a high capital investment price tag when there are old machines standing idle. This example can be applied to many other industries as well. You should always look to utilizing what is at hand first before trying something new.
That said, I am also a big fan of how technology can completely change what market you are able to play in and open new doors of opportunity. You should always keep an ear to the ground for what other industry players are doing, not just locally but internationally as well.
Imitation is the highest form of flattery - don't be afraid to take inspiration from your peers, colleagues, clients or competitors.
It has never been more important to adapt to a volatile market. Change or die!